Frequently Asked Questions


FAQ- Applying for a Job at McCain Foods

How do I submit my resume?

Click on the position that you are interested in, then you will either need to log in to your Candidate Profile or create your Candidate Profile. Once you have created your candidate profile, which is super easy, then you can either attach your resume or copy and paste your resume. The whole process takes less than five minutes!

How do I setup a Candidate Profile?

In the Login box click on the “click here to create a new account” or once you select a job there will be a link “Click here to create a login”. After clicking on the link, you will first be asked to review the McCain Foods’ Privacy Statement. Then you will need to enter your e-mail address, choose a password, and answer some security questions. Once you have done all that and click on “Continue”, you will have created your Candidate Profile. If you would like more detailed directions, click here.

Do I have to setup a Candidate Profile to search job openings?

You do not need to have a Candidate Profile to search job openings, but you will need a Candidate Profile to apply for positions.

How do I check on the status of my application?

Just sign in to your candidate profile and check under “Job Submission Status”.

What if the position that I am looking for is not listed?

Once you have created your Candidate Profile, then you will be able to setup e-mail alerts that will notify you when new jobs become available. It’s simple! Just click on the “Search Agent Manager” link, then click on the “Create New Search Agent” button. Then you will be able to create notifications based on a number of search criteria. If you want more detailed instructions, click here.

Can I apply for more than one position at a time?

Yes, you can apply for as many jobs as you would like, so long as you meet the qualifications and have the skills necessary to do the job. Our recruiters will only see the candidates that have applied for each position, so if you applied once and were not selected, you will need to continue to apply for positions that interest you.

Do you have any part-time openings?

No, we do not have any part-time openings at this time.

How long will it take to hear from a recruiter?

It generally takes our recruiters a week or two to contact candidates. If you have not heard anything yet, don’t worry – you’ll hear from us soon. It’s our policy that all candidates receive some type of communication from us – either an e-mail or a telephone call.

It has been more than two weeks and I still have not heard anything yet. What is going on?

It is possible that our e-mail ended up in your spam/junk folder. We would recommend checking there first. If you still have questions you can e-mail the recruiters at

How soon after I start will my benefits go into effect?

McCain Foods benefits goes into effect on an employee’s 31 st day of employment. For more details on our benefits, click here.

I missed a call from my recruiter. How do I get back in touch with them?

First, we encourage all candidates to ensure that their voicemail is setup and functioning because our recruiters will leave you a message and tell you how to get in touch with them. If your voicemail was not setup or your voicemail box was full, you can contact the recruiters by e-mail at or you can call the McCain Switchboard at (208) 678-9431 to be redirected.

What types of pre-employment checks do you do?

We conduct criminal background checks, reference checks, pre-work physical screens, and drug tests prior to a formal offer of employment, with your consent, of course.

What if I’ve applied before and didn’t get hired – can I reapply?

Yes, our job opportunities are always changing, so you can reapply. It is important to keep your profile updated with any changes to your experience and education. If you were not selected following an interview, you will likely not be reconsidered for six months to a year.

I forgot my username or password for my Candidate Profile. What should I do?

At the Login box, click on the “Forgot your username?” or “Forgot your password?” link, and then follow the directions.

I tried clicking on “Forgot your password?”, but I am not receiving an e-mail. What should I do?

First, make sure that you are using the same e-mail address that you used to create your profile. Second, you can click on “Forgot your username?” and follow the directions that will prompt you so enter your name and answer the security questions. Make sure that you are watching for your username because it will temporarily appear on the screen to remind you of the e-mail address you used when setting up the profile.

I now have my username, but I do not have access to the associated e-mail address?

Send an e-mail to stating your username and your first and last names. You should receive a reply within one business day.

I’m having trouble uploading my resume or filling out my application. What should I do?

Unfortunately, our online application system doesn’t always work on mobile devices. If you’re currently using a mobile device, we recommend trying again on a computer.

I am getting an error, and I cannot login. What should I do?

Send an e-mail to stating your username and complete name. You should receive a reply within one business day.

Does McCain Foods pay for relocation?

For most of our hourly positions, McCain Foods does not provide relocation assistance. For our salary positions, eligibility for relocation assistance is determined on a case-by-case basis.

FAQ- McCain Foods Burley Expansion

When will the expansion start at the McCain Foods Burley Plant?

We have already started. There is a lot of work and several phases in the construction of the over $200 million expansion, so work is already underway.

When will the expansion be completed?

The plan is to be running at full capacity in the Fall of 2018.

What will the McCain Foods Burley Plant expansion do for the Mini-Cassia area?

The expansion will bring approximately 160 – 180 new jobs with competitive pay and excellent benefits. Additionally, it will require more potatoes from local farmers, and contractors to support many functions within the plant. The expansion of the Burley Plant means more industry, commerce, opportunity, and growth for the Mini-Cassia area.

How many jobs will the McCain Foods Burley Plant expansion create?

McCain Foods will be hiring between 160 – 180 employees for the expanded production capacity.

When will McCain Foods start hiring for the new positions?

We have already started to hire for new management and technical positions. However, we will start hiring most of the Operation positions in the Spring of 2018.

Do I need to have experience working in a manufacturing factory?

Experience does help, but it is not required for all positions. We really are looking for people that share our values of teamwork, integrity, and pride.

Are there any educational requirements?

Yes, we do require a high school diploma or GED due to the safety and mechanical requirements of our jobs.

Do you provide training for people that have never worked in a factory?

Yes, we currently have a great on-the- job training program that all of our operators participate in, so that they are comfortable with doing the job that has been assigned to them. However, our current system is not designed to train over a hundred new employees, so we are partnering with the College of Southern Idaho and the Idaho Department of Labor to provide training. The training plan involves a combination of classroom work and on-the- job training.

FAQ- McCain Foods

Are all McCain products frozen?

All the products produced at the McCain Foods Burley Plant are frozen potato products, but McCain does offer non-frozen products as well. The company makes dehydrated potato products such as potato flakes (instant mashed potatoes) and potato granules in several facilities around the world.

How many French fries does McCain make?

Did you know that one in every three French fries produced around the world is a McCain Foods French fry! McCain Food’s potato processing plants around the world have a total production capacity of more than one million pounds of potato products an hour.

Who invented French fries and when?

No one is sure about the origin of French fries. They became popular in France by the late 1800s, and there are also claims that they really originated in Belgium. American soldiers were introduced to them by French-speaking Belgians when they fought in Europe during World War I – and called them French fries. It is even said that former U.S president Thomas Jefferson served potatoes fried in the French manner in the White House in the early 1800s. The British, of course, call French fries chips and England is the land of fish and chips.

Does McCain Foods grow its own potatoes?

None of the potatoes utilized at the McCain Foods Burley Plant are grown by McCain Foods. Rather we rely on the industrious local farmer to supply us with the millions of pounds of potatoes that we use annually. In fact, a majority of the potatoes utilized by the McCain Foods Burley Plant are grown within a fifty-mile radius from the factory.

McCain Foods does have corporate farm operations to ensure a ready supply of quality potatoes, these provide only a small percentage of our needs. Most potatoes are grown by independent growers who contract with McCain for a supply of potatoes before planting the year’s crop. McCain agronomists work closely with farmers to help them constantly improve the quality and yield of their crops.

When and where did the first McCain Foods factory open?

The first McCain factory opened 60 years ago on February 23, 1957, in Florenceville, New Brunswick, Canada.

How many employees are employed by McCain Foods?

At the McCain Foods Burley Plant there are approximately 550 employees, but with the expansion, that number will grow to over 700 employees. What might really surprise you is that McCain Foods employs over 20,000 people around the globe.